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After-Sales Service

After-Sales Service

  • Categories:Service
  • Time of issue:2020-06-17 00:00:00
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1. Two years of quality problems, free repair

2. Full two years of product repair manual parts according to the market charge

3. Warranty date to the printing date of the product

4. Network purchase of products, can be directly prepaid courier or mailed to the manufacturer for repair (shipping to payment will be rejected)

5. Through the above method, the shelf life within two years return freight by my factory advance, shelf life after two years freight costs self-care

6. The following conditions are not covered by the warranty:

a. Such as encountering irresistible natural factors caused by the damage

b. The appearance of serious deformation can’t be determined product

 c. The product self-forceful dismantling and modification caused by the damage d. Other human factors caused by the damage, such as broken, squeezing, etc.

7. Customer service complaints and after-sales service phone: 400-880-9066, processing results will be returned within 24 hours.

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CONTACT US

Zhongshan GRAVRE Lighting Technology Co., Ltd.

Service Hotline:400-880-9066
ADD:No.10 Dongfang Road, Gu'er Shuncheng Industrial Zone, Guzhen, Zhongshan City, Guangdong
Email:zy@gravre.com

Copyright®GRAVER  All Rights Reserved 粤ICP备16091316号  

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Customer service hotline
400-880-9066 400-880-9066
Service time:
8:00 - 24:00
Customer service group:
销售中心
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